AUTHENTICATED PRE-OWNED LUXURY

RETURNS

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We're confident that you'll love your purchase from us, but we understand the importance of peace of mind when shopping online. If you decide you would like to return your item/s, we offer a 14-day returns period from the date of receipt, entitling you to a full refund or exchange.
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To make a return, please contact us by email within 72 hours of receipt to initiate your return. After receiving confirmation from a member of our team, we will instruct you on how to return your goods within 14 days of receipt.
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All returns must be consulted with nikkibradford.com beforehand and include a returns reference which should be included with the item prior to being sent back. Items must be returned in their original "as sold" condition. Items which are sold with a nikkibradford.com returns tag, must be returned with the tag still attached to the item. If the tag is removed from the item or if the tag is damaged, the item cannot be returned under this return policy. As part of our returns procedure, all items have to be inspected by our in-house experts to verify and confirm the original "as sold" condition of such item. Any deviation from the original “as sold” condition which results in a value decrease of the item (e.g. scratch or missing box), will be deducted from the amount due to the client. nikkibradford.com will provide a full refund or exchange should you receive a faulty item. This does not apply to faults or damages caused by neglect, accident or misuse by the client.
Your payment will be refunded, excluding the delivery cost, upon the safe receipt of the item/s, and following inspection at the earliest possible opportunity and confirmation sent to you via email, but please allow up to 5-10 working days for funds to show in your account.
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Any customs or duty charges incurred due to purchase values are the sole responsibility of the buyer.
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If you require any further advice, please contact us via email.
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